HR & leadership systems for California operators

You do great work.
Let's build the system that runs it.

I relieve operators who are too busy doing great work to build the systems that would give them their time back. Hiring, onboarding, compliance, the people-operations machinery a growing business runs on — designed once, documented, and handed to you so it runs without living in your head.

Built by O. Lee Mincey — 30 years in operations and HR leadership across Disney, Universal, Live Nation, Six Flags, and Coca-Cola. The operator who mastered HR, now building the systems.

Book a working session See how it works →

What I actually do

Most operators don't need advice. They need the system built.

There's a difference between a consultant who hands you a deck and an operator who builds the thing and leaves it running. Thirty years on the floor and in the HR seat taught me which one earns its fee. I don't sell you a strategy to go execute. I build the system, document it, and hand you the keys.

The usual engagement

A diagnosis, a slide deck, a list of recommendations — and you're left to build all of it yourself, on top of the work that was already burying you. The binder goes on a shelf.

How I work

I build the actual system — the policies, the workflows, the documentation, the handbook — tuned to how your business runs. You get something that works on day one and keeps working after I'm gone.

How to work with me

Three ways in. One operator behind all of them.

Start where the pain is. Build the system once, keep it current, or hand me the function entirely — most operators begin with a Build and grow into the others as the business does.

The Build

A defined project with a defined finish. We pick the system that's costing you the most time — onboarding, an employee handbook, a compliance file, a hiring workflow — and I build it end to end, documented and ready to run. You walk away owning a finished system, not a to-do list.

Who: Operators with one specific system that keeps falling to the bottom of the pile. The front door.

from $2,500

per project

Most common

The Manage

A monthly partnership that keeps your people systems current as the law shifts and the business grows. Policy updates, handbook maintenance, hiring and onboarding support, and a standing place to bring the people problem you don't have time to solve yourself. The system stays alive instead of going stale.

Who: Growing California businesses that want the people machinery handled and off their plate.

monthly

retainer

iii

Fractional Ops

When you need a head of people and operations but not a full-time salary, I step in as the senior operator in the room — running the function, setting the standards, and making the calls a Chief People Officer would. Executive-level operations leadership, fractional.

Who: Founders and owners who've outgrown doing it themselves but aren't ready for a full-time exec hire.

scoped

to engagement

A specialty within the practice

Served a PAGA notice? That's a different clock.

Most of my work is built before you need it. But if a California PAGA notice or records request has already landed, the response is its own discipline with its own 60-day deadline — and I run a dedicated emergency intervention for exactly that.

PAGA emergency intervention

You have 60 days. Let's cap the damage.

The 2024 reform created a narrow window: take all reasonable steps to come into compliance within 60 days of the notice, and your penalty exposure can be capped at 30%. Your attorney fights the case — I build the documented operational proof that supports the cap.

See the intervention →

Why me

The operator who mastered HR.

Most HR consultants have only ever done HR. Most operators have never run the people function. I've spent 30 years doing both — operations leadership and HR executive roles, up to the Chief People Officer level — across some of the most demanding entertainment and hospitality organizations in the country. That dual fluency is the whole point: I've built these systems under real operating pressure, not in a textbook.

Disney Universal Live Nation Six Flags Coca-Cola

Operating through S+O Coaching LLC.

You do great work.Let's build the system that runs it.